Guidelines

• The customer must be able to board and exit the vehicle on their own or with an aide. Customer must provide an aide if needed.

• The customer pays the exact fare with cash or ticket(s) for their ride upon boarding.

• The customer remains seated whenever the vehicle is in motion.

• The customer's language, hygiene and demeanor does not disrupt the safety, peace or comfort of other customers or County Connection employees.

• No weapons, illegal drugs, hazardous materials or other dangerously-deemed items will be permitted on the bus.

• Customers shall not verbally or physically accost, affront, or in any other way disturb other customers or County Connection employees by way of unacceptable language, refusal to pay fares, or by threat of physical force.

• No eating, drinking, or smoking allowed on County Connection Vehicles.

• Animals are not permitted on County Connection buses unless they are service animals used by people with disabilities.

• Please limit your baggage, all carry-on items must remain in your control while riding the bus. This includes grocery bags, backpacks, strollers, and book bags.

• We recommend seat belt use for all customers.

• Customers who cannot conduct themselves according to the above guidelines are subject to removal, suspension, or termination of services. County Connection reserves the right to remove any disruptive customers to the nearest safe location (i.e. gas stations, store, or other public place.)